Crystalbrook Flynn Hotel Cairns, Cairns

The hotel offers large rooms with good views and modern amenities, although they were a bit too cold for my liking. The service was exceptional, with helpful and friendly staff, but there were some instances of arrogance. The location is excellent, clean, and modern, with fabulous views over the bay. The dining options were good but not exceptional, with high prices. Overall, the facilities were well-thought-out and convenient.

The hotel offers amazing rooms with a beautiful view and a very comfortable overall stay. However, the lobby lacks cozy seating, giving a cold feeling.

The hotel has a great location near holiday attractions like the aquarium, Cairns Central Shopping Centre, and helicopter scenic flights. The rooms are well-equipped with a great shower and comfortable bed, although they could benefit from more natural light during cleaning. The service is excellent with efficient room service, dry cleaning, and housekeeping, though they could do with more staff. The location is fantastic for exploring nearby spots and relaxing on comfy couches with a beautiful view. However, the breakfast was very ordinary and the hotel is situated in a council car park.

The hotel room was small with no balcony but had a disability access, it felt stuffy despite air-conditioning, yet the bed was amazing and comfy. The service was friendly, always anticipating needs, although the staff seemed inflexible. The location was outstanding, close to the city center with a great view. The dining experience was average with limited choices. Overall, a mixed experience.

I had a wonderful stay at this hotel. The rooms were large and very modern, offering excellent views. The service was top-notch, with staff going out of their way to ensure a pleasant experience. The location was amazing, right in the heart of the city, making it easy to explore. The dining options were great, although the breakfast was a bit ordinary. Overall, a fantastic hotel with a few minor areas for improvement.