Crystalbrook Bailey, Cairns ➤ Reviews, Rooms & Prices 2024

Book on our site

Up to 10% less

than Booking.com

Key details

About the Hotel

163 Abbott Street, Cairns, Australia, 4870

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

26 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Deluxe Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

Check Prices

Deluxe Queen Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Cairns500 m

Airports

Cairns (CNS) 6.2 km

Train

Cairns Central Station700 m

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Rainfall Shower

The waterfall shower was a highlight of my stay, providing a refreshing and relaxing experience each morning.view full review

Comfy Cozy Retreat

The bed in my room was incredibly comfortable, allowing for a restful night's sleep and making it feel like a true retreat.view full review

Movie Night Delight

I loved having access to free movies on the large TV, turning my evenings into cozy movie nights.view full review

Inviting Pool Area

The pool area was beautifully designed and offered a great space to relax and unwind during my stay.view full review

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
iPad
AM/FM alarm clock

Room decor

Carpeted floor

Location

163 Abbott Street, Cairns, Australia, 4870

Map view

street view

163 Abbott Street, Cairns, Australia, 4870

City landmarks

71/73-75 Esplanade

Cairns Night Markets

860 m

Market

Rusty's Markets

860 m

Green Island

860 m

Gallery

Cairns Regional Gallery

860 m

Museum

The Cairns Museum

860 m

Zoo

Cairns ZOOM and Wildlife Dome

860 m

Aquarium

Cairns Aquarium

960 m

Library

Cairns City Library

860 m

Park

Muddy's Playground

1.3 km

Church

St Monica's Cathedral

960 m

Park

Munro Martin Parklands

960 m

Great Barrier Reef

Michaelmas Cay

860 m

1 Spence St

Cairns Marlin Marina

860 m

Public Building

Cairns Regional Council

1.7 km

Wooroonooran Bartle Frere

Josephine Falls

1.7 km

120 Mulgrave Rd

Cairns Showgrounds

2.2 km

Nearby

52-54 The Esplanade

Cairns Cenotaph

460 m

Gallery

Samurai Gallery Australia

250 m

Gallery

Michael Seebeck Gallery

150 m

Gallery

KickArts Contemporary Arts

230 m

The Esplanade

1876 Landing Party

600 m

Gallery

Doongal Aboriginal Art Gallery Cairns

420 m

Shop 4

Underart Gallery

450 m

1/47 Shields St

Bones and Jones

430 m

58 Lake St Suite 3-4

Foot and Body Massage

390 m

Green Arrow Walk

960 m

Shopping Area

Orchid Plaza

390 m

Shopping Area

T Galleria by DFS

460 m

151 Abbott Street Corner of Aplin Street

Flying Foxes

860 m

Mall

Coles Cairns Central

440 m

Restaurants

CC's Bar and Grill

0 m

163 Abbott St Ground Floor A

Outback Jacks Bar & Grill

70 m

78 Abbott St

Fishpoint Cairns

80 m

Aplin Street

Cafe Thailand

150 m

Shop 7 93 the Esplanade entrance in Aplin St

Cairns Burger Cafe

160 m

15 Aplin St

Yaya's Hellenic kitchen & Bar

160 m

Aplin St Level 1

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

clean

friendly staff

ordinary dining

average facilities

7.2/10

Very good

Rooms

6.7

Location

7.8

Service

8.2

Dining

6.3

Rebecca

United Kingdom, April 2024

7.4/10

The hotel had a mix of experiences; the rooms had a horrible smell initially, but were otherwise spotlessly clean with efficient service and helpful staff. The location was convenient, close to various amenities and attractions, although not as good as other nearby hotels. The dining options were limited, and the overall facilities were satisfactory.

Rooms

7.0

The rooms started off with a bad smell and some issues with relocation but were eventually cleaned to perfection.

Service

9.0

The service was exceptionally efficient and the staff were warm and professional.

Location

8.0

The hotel's location was convenient and close to various amenities and attractions, albeit not the best in the area.

Dining

6.0

The dining options were limited and could use some improvement.

Facilities

7.0

The facilities were decent but could be enriched with more offerings.

Paul

United States, February 2024

6.4/10

The hotel rooms were nice and fresh, featuring a king-sized bed, spacious, and very clean, although not as roomy or bright as its sister hotel Riley. The view faced into the hallway of other rooms.

Rooms

7.0

My room was spacious and very clean, but not as roomy or bright as Riley's. The king-sized bed was a nice touch.

Service

8.0

The service was very pleasant overall. Although there was a small issue with processing my gift card, the staff was helpful and professional. I particularly enjoyed the eco-friendliness and the great grab & go coffee and snack bar.

Location

6.0

The location was walking distance to restaurants, the park, shopping center Woolies, and close to meeting points for tours to the islands. It was not as good as Riley and Vincent hotels but still lovely.

Dining

5.0

The dining experience was very ordinary, possibly due to dining close to finishing time with limited offerings. The breakfast was self-served every morning, but unfortunately, I wasn't informed about it at check-in.

Facilities

6.0

The facilities were decent, but nothing extraordinary was offered during my stay.

clean

ordinary dining

Maggie

United Kingdom, January 2024

5.6/10

The hotel had some issues with cleanliness in the rooms but was conveniently located, especially for families with kids. The service was lacking warmth and guidance, but we enjoyed the dining options available. The facilities were decent overall, but certain areas could be improved.

Rooms

5.0

The rooms were not adequately cleaned and had unpleasant marks on the windows.

Service

5.0

The service felt a bit cold and unhelpful, lacking in warmth and proper direction.

Location

6.0

The hotel is close to the main strip in Cairns, but our room lacked sunlight and fresh air.

Dining

7.0

The dining options provided delicious food but could have more variety for room service.

Facilities

The hotel had good dining choices and decent amenities available.

Tim

United States, November 2023

8.2/10

The hotel had a great location offering views of the Foreshore and boats, with a short stroll to restaurants and cafes. The rooms were clean and comfortable, but the air conditioning struggled to cool them adequately during the afternoon. The dining experience was satisfactory but not included in the stay. The overall value for money was good with proximity to all Cairns has to offer.

Rooms

8.0

The rooms on the western side of the property were clean and comfortable, but the air conditioning had difficulty cooling the room to the desired temperature during the afternoon. We had to move rooms, albeit with a delay in getting our bags moved. There was a slight issue with the smell of the room.

Service

9.0

Everyone was so friendly and helpful, ensuring we had a pleasant stay.

Location

9.0

The hotel's location was great, offering views of the Foreshore and boats and just a short stroll to restaurants and cafes. It was close to everything Cairns has to offer, including the city center, making it convenient for exploring the area.

Dining

7.0

The dining options were good, but not included in the stay. Before 1 PM, dining was available, and Sicilian cunzato bread was a standout option.

Facilities

8.0

The shower/bathroom was lovely, and there were good movie options available. However, the facilities could have been a bit more inviting overall, potentially affecting the overall experience. The hotel provided dry cleaning, housekeeping, a welcome drink, and tours/ticket assistance, enhancing the stay with essential amenities and services.

scenic views

air conditioning

Steve

United States, July 2023

7.8/10

I had a pleasant stay at the hotel. The rooms were nice and looked just like the pictures on the website, although there were some cleaning issues when we arrived. The air conditioning on the western side of the property struggled to cool the room in the afternoon, but overall, the room was clean and well presented.

Rooms

7.0

The rooms were very nice and matched the website pictures. There were a few cleaning issues initially, and the air conditioning had some trouble cooling the room in the afternoons.

Service

9.0

The hotel staff were exceptionally friendly and helpful. They were efficient and more than willing to assist with any requests.

Location

8.0

The location was perfect, close to all the shops and restaurants. It was great for dining out and exploring the area.

Dining

7.0

The dining options were good overall, with a decent selection of dairy-free choices. However, the breakfast could have more variety for the price.

Facilities

8.0

The hotel had good facilities in general, offering services like dry cleaning, housekeeping, a welcome drink, and tour/ticket assistance.

William

United Kingdom, April 2023

8.0/10

The hotel had some cleaning issues initially in the rooms, but they were ultimately immaculately clean, albeit a bit small to fit two large suitcases. The rooms were ready upon check-in, yet the air conditioner struggled to cool down adequately even at its coldest setting.

Rooms

7.0

The rooms were impeccably clean but a bit small for accommodating large suitcases.

Service

9.0

The service was exceptionally efficient, friendly, and accommodating. We didn't even have to request basic amenities like teabag refills or room servicing.

Location

10.0

The location was perfect, just one block from the esplanade and close to shops, public transport, and restaurants. The staff was also readily available to assist at all times.

Dining

6.0

The dining options were limited, and we weren't informed about a bonus complimentary meal at check-in. However, they could enhance their selection with more varieties of food.

Facilities

8.0

The facilities were modern with new and efficient amenities. The service was outstanding across dry cleaning, housekeeping, welcome drinks, and tours/ticket assistance.